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OUR FAQs

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EDEN LT-386

My Eden has suddenly become noisy. What could be the cause?


1. Was your Eden being used to record vocals? If yes, were you using a pop filter? If no, you may have gotten moisture on the capsule. Try letting it "dry" out for 24-hours. If this solves your issue, be sure to use a pop filter moving forward. 2. Is your environment humidity controlled? The Eden capsule is extremely large and thinner than a human hair, which makes it senstive to humidity, moisture and dust. It should be kept at or below 50% humidity at all times. 3. Is the noise always there,regardless? Your Eden likely needs a new tube, which is easy to replace! Click HERE to buy a new one.




Why is my Eden buzzing or humming?


Buzzing is usually power related and not the fault of the microphone. Here are some things to try: 1. Do you have lights on a dimmer? Turn them off. This is the number one cause of electric noise. 2. Make sure the microphone is plugged into the same outlet as the computer and audio interface. 3. Try a 3 pring to 2 prong power adapter. If the sound goes away, it's a grounding issue with your power.




How do I change the tube in my Eden?


Please watch our video HERE.




Why does sound cut out on my Eden when I breathe or blow on the capsule?


STOP IMMEDIATELY! The capsule of a microphone is electrically charged and thinner than a human hair. Intentionally blowing or breathing closely on the capsule can cause moisture to build, similar to fogging up a window. If you are singing close enough that this is occurring, use a pop filter.




What do you polish the Eden with?


We us Flitz Metal, Plastic & Fiberglass polish. It comes in a small grey tube and you can get it just about anywhere. Follow the instructions carefully. Please watch our video HERE.




How do I remove and install the shock mount on my Eden?


Please watch our video HERE.




How do I change the shock mount bands on my Eden?


Please watch our video HERE.





ATLANTIS FC-387

My Atlantis pops when I change settings on the microphone. Is this normal?


This is normal. We chose to minimize components in the Multi-Voicing selector circuit to protect the timbre of the microphone.




My shock mount bands are getting loose. What do I do?


It's time to change them! Shock bands wear out over time from the weight of a microphone. Click HERE to buy a new set.




My Atlantis has suddenly become noisy.


1. Was your Atlantis being used to record vocals? If yes, were you using a pop filter? If no, you may have gotten moisture on the capsule. Try letting it "dry" out for 24-hours. If this solves your issue, be sure to use a pop filter moving forward. 2. Is your environment humidity controlled? The Atlantis capsule is extremely large and thinner than a human hair, which makes it senstive to humidity, moisture and dust. It should be kept at or below 50% humidity at all times.




Why does sound cut out on my Atlantis when I breathe or blow on the capsule?


STOP IMMEDIATELY! The capsule of a microphone is electrically charged and thinner than a human hair. Intentionally blowing or breathing closely on the capsule can cause moisture to build, similar to fogging up a window. If you are singing close enough that this is occurring, use a pop filter.




How do I change the shock mount bands on my Atlantis?


Please watch our video HERE.





CLARION FC-357

My shock mount bands are getting loose. What do I do?


It's time to change them! Shock bands wear out over time from the weight of a microphone. Click HERE to buy a new set.




How do I change the shock mount bands on my Clarion?


Please watch our video HERE.





LS-308

Why does my 308 sound so dark?


Physics! We are using a completely unique design that allows us to reject off-axis sounds. A side effect of that is a warmer top-end. Not to worry though, the 308 takes EQ exceptionally well!





LS-208

The output of my 208 seems low compared to other microphones. Is that normal?


It's completely normal. The 208 can handle up to 135dB without a pad. A slightly lower output from the microphone is a side effect of that, but no assistive device aside from a preamp is needed to increase gain.




Does the 208 have the same rejection as the 308?


The 208 has exceptional off-axis rejection, but no where near that of the 308.





LA-320

Why is the output of my new LA-320 so low?


This is most likely because the power supply is set to 220V and should be set to 115V. Simply remove the clear plastic cover from the voltage selection switch and set to 115V.




Why is my LA-320 buzzing or humming?


Buzzing is usually power related and not the fault of the microphone. Here are some things to try: 1. Do you have lights on a dimmer? Turn them off. This is the number one cause of electric noise. 2. Make sure the microphone is plugged into the same outlet as the computer and audio interface. 3. Try a 3 pring to 2 prong power adapter. If the sound goes away, it's a grounding issue with your power.




How do I change the tube in my LA-320?


Please watch our short video HERE.




How do I change the shock mount bands on my LA-320?


Please watch our video HERE.





LA-220

Can I use them on toms?


Absolutely! They sound great.




Can I use the LA-220 on Overheads?


Absolutely! They sound great.




How do I change the shock mount bands on my LA-220?


Please watch our video HERE.





LA-120

My LA-120s seem noisy.


The output of the LA-120s is extremely high. The first thing to do is ensure you are properly gain-staging the microphones as too much gain at the preamp is the most common cause. Another issue can be the noise floor of the room you are recording in, which is caused by things like air conditioning. Utilizing the high cut can help to minimize this noise, but the best way to reduce room noise is to elimintae the cause.




Can I just buy one LA-120?


No, they are only sold in pairs





LEGACY

Why was the Oceanus discontinued?


Components critical to the sound of the Oceanus are no longer readily available. These are not components that regularly fail, but do make production difficult to maintain. This does not impact our ability to service the Oceanus.




Do you still repair and maintain the Oceanus LT-381?


Yes, absolutely!




Do you still repair and maintain the HorizonLT-321?


Yes, absolutely!




Do you still repair and maintain the Torch ST-221?


Yes, absolutely!





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